Customer Support

Proper hooping takes time, especially on bulky items. cleaning off the garments, making sure it’s in final product form is taken into consideration. digitizing fee is a one time fee for any new logo.

Before we can embroider any design, we must digitize it first. Embroidery digitization is the process of converting existing artwork, like a company logo or team emblem, into a stitch file that an embroidery machine can sew onto a garment.

Largest hoop size I have for jacket backs are 15x19inch , smallest hoop size I have for shirts are 2 inch hoops.

2-3 weeks for local pickup. 3-4 weeks if shipping out.

Yes you can order just one hat.

Yes you can.

Generally the hat dimensions and logo determines how big a design can be.

No I don’t have a stitch limit.

Yes I provide Puff/3D services.

A lot! --- We have all colors. If there is a color you want and we do not have, We will order it!

Currently that limit is 10 colors per design.

Yes we can.

No, we do not. --- We embroider on many different brands!